City of Helsinki: Video for Citizens & Employees

Supporting public and internal communications with live video, recordings and podcasts.

The City of Helsinki uses the Icareus Video Cloud to manage, publish, and deliver video content for citizens, visitors, and employees. The platform powers the city’s video portal, Helsinki-kanava, which serves as the central hub for live streams, event recordings, and podcasts.

Challenge

As video became a central part of both internal and external communication, Helsinki needed a more modern and flexible system to replace its aging platform.
The city required:

  • A brand-safe environment for official communications
  • Support for live streaming, on-demand video, and podcasts
  • Easy access for non-technical users across departments
  • High scalability during large public events
  • Accessibility and multilingual support for citizens

Solution

The Icareus Video Cloud was deployed as the foundation for the new Helsinki-kanava service.
Using Icareus’ customizable templates and responsive web portal tools, the platform was quickly adapted to Helsinki’s visual identity and launched under the city’s own domain.

Key capabilities include:

  • Live and on-demand video management
  • Secure internal video distribution via the city’s intranet
  • WCAG-compliant, multilingual interface
  • High scalability for peak events
  • Simple content management for over 100 editors across departments

Results

With Icareus Video Cloud, the City of Helsinki now has a single, secure platform for video communication – used daily to inform, educate, and connect with citizens and employees alike.
The city has reached new levels of engagement, with live events attracting audiences of over 100,000 viewers.

The City of Helsinki uses a tailored implementation of Icareus Video Cloud.

The same proven platform is also available as a self-service solution for teams and organisations of all sizes. Try it out!

To learn more about our tailored solutions, visit Icareus.com.