FAQ
General
What is Icareus Video Cloud?
Icareus Video Cloud is a self-service video platform for businesses and organisations to manage, publish, and share videos securely. It’s ideal for internal communications, training, marketing, and corporate video publishing – without relying on IT or third-party platforms.
Who is Icareus Video Cloud for?
It’s designed for organisations of all sizes that want an easy and professional way to use video in their everyday operations – including HR teams, internal communications, trainers, marketers, and more.
How is Icareus Video Cloud different from YouTube or Vimeo?
Unlike public platforms, Icareus.video gives you full control over video privacy, access rights, branding, and hosting. Your videos stay in Europe, and the platform is built with enterprise needs like GDPR compliance and internal distribution in mind.
Getting Started
Is there a free trial?
Yes. You can start using Icareu Video Cloud with a free trial, no credit card required. The trial includes core features so you can test video uploads, channels, and sharing.
Do I need technical skills to use Icareus Video Cloud?
No. Icareus Video Cloud is built for non-technical users. You can upload, manage, and publish videos with a simple drag-and-drop interface.
How do I publish a video?
Just upload your video, choose visibility settings (public, private, or restricted), and share it via a link or embed it on your site or intranet. You can also group videos into categories, video pages or portals, and use customisable video players.
Features
Can I restrict who sees my videos?
Yes. You can make videos public, password-protected, internal (for registered users only), or restrict access based on IP addresses or domains.
Does Icareus Video Cloud support subtitles?
Yes. You can add subtitles in one or more languages to each video. Viewers can choose the language during playback.
Can I embed videos on my website or intranet?
Yes. Every video comes with an embed code, and you can customise the player to match your the look of your website or intranet portal.
Is live streaming supported?
Live streaming is available. Events, webinars and internal sessions can be streamed directly to your audience – either through an embedded player or a dedicated event page.
Privacy & Compliance
Is Icareus Video Cloud GDPR compliant?
Yes. Icareus Video Cloud is fully GDPR compliant. All data is handled with care, and you have full control over video access and user data.
Where is the data stored?
All videos and related data are stored in secure data centers in the EU, typically in Finland or other EU-based cloud infrastructure.
Pricing & Plans
How much does Icareus Video Cloud cost?
You can start for free. Paid plans are available based on your storage, user, and streaming needs. Contact us for volume pricing or enterprise options.
What happens if I exceed my storage or bandwidth limits?
You’ll be notified if your limits are reached, and you can upgrade your plan as needed. There are no automatic overage charges without your approval.
Support
What kind of support is available?
Self-service users have access to a knowledge base and email support. For enterprise or custom plans, enhanced support options are available.