{"id":7686,"date":"2021-03-29T08:53:00","date_gmt":"2021-03-29T08:53:00","guid":{"rendered":"https:\/\/icareus.video\/?page_id=7686"},"modified":"2026-08-31T11:10:19","modified_gmt":"2026-08-31T11:10:19","slug":"futurelab-finland","status":"publish","type":"page","link":"https:\/\/icareus.video\/en\/futurelab-finland\/","title":{"rendered":"Futurelab Finland"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7686\" class=\"elementor elementor-7686\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56bdf3c6 e-flex e-con-boxed e-con e-child\" data-id=\"56bdf3c6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-957f18a e-con-full e-flex e-con e-child\" data-id=\"957f18a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-25d55ace elementor-align-left elementor-widget elementor-widget-button\" data-id=\"25d55ace\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/icareus.video\/en\/customer-cases\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-left\" viewBox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M34.52 239.03L228.87 44.69c9.37-9.37 24.57-9.37 33.94 0l22.67 22.67c9.36 9.36 9.37 24.52.04 33.9L131.49 256l154.02 154.75c9.34 9.38 9.32 24.54-.04 33.9l-22.67 22.67c-9.37 9.37-24.57 9.37-33.94 0L34.52 272.97c-9.37-9.37-9.37-24.57 0-33.94z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Back<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b37fd5 e-con-full e-flex e-con e-child\" data-id=\"8b37fd5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-45449c4d elementor-widget__width-initial elementor-widget-laptop__width-inherit elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"45449c4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/icareus.video\/wp-content\/uploads\/2025\/10\/futurelab_feature.jpg\" class=\"attachment-full size-full wp-image-7668\" alt=\"\" srcset=\"https:\/\/icareus.video\/wp-content\/uploads\/2025\/10\/futurelab_feature.jpg 1000w, https:\/\/icareus.video\/wp-content\/uploads\/2025\/10\/futurelab_feature-512x512.jpg 512w, https:\/\/icareus.video\/wp-content\/uploads\/2025\/10\/futurelab_feature-150x150.jpg 150w, https:\/\/icareus.video\/wp-content\/uploads\/2025\/10\/futurelab_feature-768x768.jpg 768w, https:\/\/icareus.video\/wp-content\/uploads\/2025\/10\/futurelab_feature-12x12.jpg 12w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca0980b e-con-full e-flex e-con e-child\" data-id=\"ca0980b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e6fc436 elementor-widget elementor-widget-theme-post-excerpt\" data-id=\"e6fc436\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-excerpt.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\tTraining and scaling expertise via video academy\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-37bde18 e-con-full e-flex e-con e-parent\" data-id=\"37bde18\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3d7f46b e-flex e-con-boxed e-con e-child\" data-id=\"3d7f46b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5cad3e5 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"5cad3e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Futurelab Finland<\/strong>, a leading customer experience consultancy, turned to Icareus Video Cloud to scale their expertise into a digital academy. The result was the <em>Customer Experience Academy<\/em>: a video platform combining webinars, on-demand courses, and subscription-based learning.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e3ca52 e-flex e-con-boxed e-con e-child\" data-id=\"3e3ca52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-895f463 elementor-widget__width-initial elementor-widget-laptop__width-initial nomargin elementor-widget elementor-widget-heading\" data-id=\"895f463\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Challenge<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee90e60 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"ee90e60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Futurelab Finland\u2019s consultants were in high demand, leading workshops and transformation projects across industries. However, their time and capacity were limited, and the company needed a scalable way to share expertise with more organisations.<\/p><p>They wanted to:<\/p><ul><li>Deliver high-quality <strong>video-based training<\/strong><\/li><li>Support <strong>live and on-demand content<\/strong><\/li><li>Enable <strong>online payments<\/strong> for premium courses<\/li><li>Maintain full control over <strong>branding and user experience<\/strong><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-65ca8ac e-flex e-con-boxed e-con e-child\" data-id=\"65ca8ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e14fb7 elementor-widget__width-initial elementor-widget-laptop__width-initial nomargin elementor-widget elementor-widget-heading\" data-id=\"3e14fb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Solution<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4a8e51 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"d4a8e51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Using the Icareus Video Cloud, Futurelab built a complete video learning environment \u2014 from free webinars to premium on-demand courses \u2014 all under one brand.<\/p><p>Key capabilities:<\/p><ul><li><strong>Custom-branded video academy<\/strong> with full control of content and access<\/li><li><strong>Live webinars and recorded sessions<\/strong> managed from one platform<\/li><li><strong>Integrated payment system<\/strong> for pay-per-view and subscription sales<\/li><li><strong>Simple publishing tools<\/strong> so consultants can create courses themselves<\/li><\/ul><p>The platform made it easy for Futurelab to engage new audiences and extend its reach beyond traditional consulting.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a85c09e e-flex e-con-boxed e-con e-child\" data-id=\"a85c09e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f302d2c e-con-full e-flex e-con e-child\" data-id=\"f302d2c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-480a779 elementor-widget__width-initial elementor-widget-laptop__width-initial nomargin elementor-widget elementor-widget-heading\" data-id=\"480a779\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Results<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37ac171 elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"37ac171\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The Customer Experience Academy launched during Futurelab\u2019s <em>Customer Experience 2021 Trends<\/em> webinar and generated over <strong>200 new leads on day one.<\/strong><\/p><p>Today, Futurelab continues to grow its video academy with new webinars and training courses, using the Icareus Video Cloud to deliver a high-quality learning experience for both existing and new customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f190926 e-flex e-con-boxed e-con e-child\" data-id=\"f190926\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-543e54d elementor-testimonial--mobile-align-left elementor-widget-tablet__width-inherit elementor-testimonial--skin-default elementor-testimonial--layout-image_inline elementor-testimonial--align-center elementor-pagination-type-bullets elementor-widget elementor-widget-testimonial-carousel\" data-id=\"543e54d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_per_view&quot;:&quot;1&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;slides_per_view_tablet&quot;:&quot;1&quot;,&quot;slides_to_scroll_tablet&quot;:&quot;1&quot;,&quot;space_between&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;pagination&quot;:&quot;bullets&quot;,&quot;speed&quot;:500,&quot;autoplay&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;loop&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;space_between_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;space_between_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]}}\" data-widget_type=\"testimonial-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper\">\n\t\t\t\t\t<div class=\"elementor-main-swiper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Slides\">\n\t\t\t\t<div class=\"swiper-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial\">\n\t\t\t\t\t\t\t<div class=\"elementor-testimonial__content\">\n\t\t\t\t\t<div class=\"elementor-testimonial__text\">\n\t\t\t\t\t\t\"Our customers have been asking us to expand our CX training services and Icareus video platform offered us a feature-rich, easy to use and scalable platform to release Futurelab Finland\u2019s customer experience academy. Icareus business expertise and capability to help us define our goals have been vital to the success of the project.\u201d\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"elementor-testimonial__footer\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-testimonial__image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/icareus.video\/wp-content\/uploads\/2025\/08\/Kari2.jpg\" alt=\"Kari Korkiakoski\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<cite class=\"elementor-testimonial__cite\"><span class=\"elementor-testimonial__name\">Kari Korkiakoski<\/span><span class=\"elementor-testimonial__title\">Managing Director, Futurelab Finland<\/span><\/cite>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2333c148 e-flex e-con-boxed e-con e-child\" data-id=\"2333c148\" 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data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Futurelab Finland uses a tailored implementation of Icareus Video Cloud.<\/p><p>The same proven platform is also available as a self-service solution for teams and organisations of all sizes. <strong><a href=\"https:\/\/icareus.video\/en\/start-free-trial\/\">Try it out!<\/a><\/strong><\/p><p>To learn more about our tailored solutions, visit <a class=\"external-link-body\" href=\"https:\/\/icareus.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><strong>Icareus.com.<\/strong><\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Training and scaling expertise via video academy<\/p>\n","protected":false},"author":2,"featured_media":7668,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":20,"footnotes":""},"case_tags":[311,316],"folder":[220],"class_list":["post-7686","page","type-page","status-publish","has-post-thumbnail","hentry","case_tags-all-cases","case_tags-business-growth-customer-success"],"_links":{"self":[{"href":"https:\/\/icareus.video\/en\/wp-json\/wp\/v2\/pages\/7686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/icareus.video\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/icareus.video\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/icareus.video\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/icareus.video\/en\/wp-json\/wp\/v2\/comments?post=7686"}],"version-history":[{"count":28,"href":"https:\/\/icareus.video\/en\/wp-json\/wp\/v2\/pages\/7686\/revisions"}],"predecessor-version":[{"id":10585,"href":"https:\/\/icareus.video\/en\/wp-json\/wp\/v2\/pages\/7686\/revisions\/10585"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/icareus.video\/en\/wp-json\/wp\/v2\/media\/7668"}],"wp:attachment":[{"href":"https:\/\/icareus.video\/en\/wp-json\/wp\/v2\/media?parent=7686"}],"wp:term":[{"taxonomy":"case_tags","embeddable":true,"href":"https:\/\/icareus.video\/en\/wp-json\/wp\/v2\/case_tags?post=7686"},{"taxonomy":"folder","embeddable":true,"href":"https:\/\/icareus.video\/en\/wp-json\/wp\/v2\/folder?post=7686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}