Giosg

Giosg is a Finnish customer engagement platform that combines live chat, chatbots, interactive content, and real-time analytics to help businesses convert more visitors, improve service, and personalize digital experiences across websites and online services.

Integration with Icareus Video Cloud enables:

• Live chat during video playback, offering real-time customer support or sales assistance
• Chatbots for lead generation or FAQ support, available 24/7 during live or on-demand video sessions
• Interactive elements like pop-ups, forms, and CTAs layered over video players
• Conversion tracking and visitor insights based on video engagement and interactions
• Lead qualification workflows combining video analytics with Giosg visitor profiles
• Integration with CRMs and marketing automation tools for streamlined follow-up and nurturing